Responsible Gambling Policy
Effective Date: April 17, 2025
At Rosalindhotel, your well-being is our priority. We believe gambling should be an enjoyable, responsible form of entertainment—not a source of harm or distress.
Our Commitment
Rosalindhotel is committed to providing a safe and responsible gaming environment by:
- Preventing underage individuals from accessing gambling services
- Offering tools that support mindful and balanced gameplay
- Providing resources and support to guests facing gambling-related challenges
- Maintaining a secure, transparent, and ethical experience for all players
Minimum Age Requirement
Guests must be 18 years or older, or meet the legal gambling age in their jurisdiction—whichever is higher. All accounts are subject to strict age verification. Any indication of underage gambling will result in immediate suspension.
Understanding the Risks
Gambling carries financial risk and should never be considered a way to make money. It is a recreational activity—not a solution to financial difficulties.
Tips for Responsible Gaming
- Set time and spending limits before you begin
- Avoid gambling when tired, stressed, or under the influence
- Take regular breaks to maintain a healthy perspective
- Never chase losses—this often leads to greater losses
- Remember: Gambling is entertainment, not a source of income
Tools to Stay in Control
Rosalindhotel provides a range of tools to help you stay in control:
- Deposit limits (daily, weekly, monthly)
- Session time alerts and reminders
- Voluntary short-term time-outs
- Cooling-off periods
- Full self-exclusion options
Self-Exclusion Support
If gambling begins to negatively impact your life, you may choose to temporarily or permanently self-exclude. This confidential process is designed with your long-term well-being in mind.
Signs of Problem Gambling
Look out for warning signs such as:
- Spending more time or money on gambling than planned
- Hiding gambling behavior from friends or family
- Using gambling as a way to cope with stress or emotions
- Feeling guilt, anxiety, or regret after gambling
If these signs resonate with you or someone close to you, support is available.
Support & Resources
You are not alone. If you or someone you know is struggling with gambling, reach out to one of these trusted organizations:
- BeGambleAware
- GamCare (UK)
- National Council on Problem Gambling (US)
- Gambling Therapy
Help is always within reach.